For Support assistance, please email

If you need immediate help, you may contact Matthew Morse at 781-752-5450 or email him at

As any lab manager knows, the routine running costs of an instrument are usually a significant portion of the cost of ownership. But with the Axcend Focus LC, not only are solvent costs magnitudes lower, but instrument operating cost is also significantly lower. 

By way of design, many traditional services can be provided remotely, such as installation and method transfer and implementation support. We offer a full suite of services including instrument qualification, preventive maintenance, and breakdown protection. 

The Axcend Focus LC® is built to be robust and reliable, and requires minimal routine maintenance – which means significantly reduced support cost and minimal downtime. Our services are built around keeping your instrument analyzing the greatest possible time, while providing the least total cost of ownership.